The Crandon Park Tennis Center is located at 7300 Crandon Blvd, Key Biscayne, FL 33149. You may click here and put in your starting address for detailed directions or follow the general directions below. Google Maps

From the South: North on US 1 (South Dixie Highway) to Brickell Avenue exit. Stay right and follow the Rickenbacker Causeway over to Key Biscayne. Watch for signs to the Sony Ericsson Open and your assigned parking area.

From the North: South on I-95 to Exit #1 (Key Biscayne Exit). Follow the Rickenbacker Causeway over to Key Biscayne. Watch for signs to the Sony Ericsson Open and your assigned parking area.

Public Transportation is also available to the site through Miami-Dade County. For more information on bus routes, times, and where to board, please visit the Miami-Dade County website by clicking here.

Daily parking will be $10.00 and you will park at Virginia Key. It is the lot across from the Miami Seaquarium, which is located prior to the Crandon Park Tennis Center. The parking lot at Virginia Key is approximately 3.5 miles past the tollbooth and will be marked with signage. Upon parking, guests will then take a shuttle to the site, where you will be dropped off across the street.

The tournament works with a variety of hotels in the area and has secured exclusive rates for anyone who books through the tournament’s travel office. Call 1-800-725-5472 or 305-442-3367 for more information, or click here for more details.

The tournament does offer a shuttle service to the site from select tournament hotels. Shuttle Passes are available at the site or at the front desk of select hotels for a nominal charge of $10 per person, per day or you may purchase a four day pass for $25. For more information about Shuttle Passes, please visit the Tournament Lodging section of our website by clicking here.

Yes. We offer several different Vacation Package options that include both hotels and tickets to the Sony Ericsson Open. Most packages have a minimum room night commitment and include tickets to multiple sessions. For the most up to date information on Vacation Packages, please click here.

Match play for the Day Sessions will begin at 11:00am in the Stadium Court, excluding Session 19 (Noon), Session 21 (11:30am) and Session 22 (12:30pm). Evening Sessions will start at 7:00pm (except Session 8, which will begin at 8:00pm) in the Stadium Court. Gates open to the grounds at 10:00 am for Day Sessions and at 5:00pm for Evening Sessions.

The Women’s Singles Final (best of 3 sets) will be played Saturday, April 5 at 11:30am, followed by the Men’s Doubles Final. The Men’s Singles Final (best of 3 sets) will be played Sunday, April 6 at 12:30pm, followed by the Women’s Doubles Final.

With the addition of the chair-back seats in the 400 Level in 2006, our Stadium Court capacity was reduced from 14,500 to 13,800. Compared to the Arthur Ashe Stadium at the U.S. Open, we are about 2/3 that size.

There are 18 courts with the Laykold Cushion Plus surface in the Crandon Park facility. Ten courts are used for competition (Stadium Court, Grandstand Court, Courts 1-8) while eight courts are available for practice. Crandon Park also has grass and clay courts that are available for use throughout the year. Of the ten match courts, four are lighted and are used throughout the tournament during Evening Sessions.

The Sony Ericsson Open is proud to offer a variety of dining options for our guests. A large food court in the center of the tournament grounds offers a wide variety of food selections. A large number of tables with umbrellas and chairs are located in the food court and other areas of the stadium for your enjoyment. For guests that order Collectors Club, Club 100, and weeklong Box Seats, we have additional dining options available.

The tournament offers a Lost & Found service located at the main entrance of the stadium adjacent to the main Box Office. If any items are found on the grounds, they are brought to this location to be claimed by the owner. You can visit the Lost & Found during the tournament to claim lost items. If you realize you lost something after you have left the tournament grounds or after the tournament is over, please call tournament administration offices at 305.446.2200 to check the status of your item(s).

Yes – ticket orders can be left at Will Call beginning on March 1, 2008. Typically orders containing tickets for sessions that will take place within 5 business days will be left at Will Call during the event. Will Call is located at the Main Gate entrance right after the water fountain. You will be required to provide us with a complete billing address when placing your order for credit card verification. To pick up your tickets, you will need to show a valid photo-ID and the name on the ID must be the same name in which the order was placed under.

You should park in your assigned parking area first and then proceed to Will Call (located at the Main Gate entrance right after the water fountain). If your order includes a parking pass, you may park your car in the 15-minute parking area at the South Gate entrance and proceed to Will Call to pick up your tickets/parking pass. You will then need to park your vehicle in the assigned parking lot (typically Crandon Park Lot 2 or 3). Vehicles left in the 15-minute parking area longer than the allotted time will be towed at the owner’s expense. The General Parking area is located directly across the street from the Miami Seaquarium and is $10.00 per vehicle. Once parked, you will then board a shuttle and be taken to the site.

Proceed across the Rickenbacker Causeway and follow signs to the South Gate entrance (located past the Front Gate entrance and water fountain). Turn right into the complex and you will be directed by an attendant to the 15-minute parking zone. Once parked, you will proceed to the South Box Office located by Gate H where you can make your purchase.

Seats for ADA guests are located in the last row of the 300 Level and are the same price as our 400 Level tickets. Please contact the Ticket Office during regular business hours of 9:00am-6:00pm Monday through Friday and 9:00am-1:00pm Saturday and Sunday to make this purchase. Our policy allows for one companion ticket to be purchased in the same seating area. Additional guests will be sold tickets in the 400 Level as close as possible to the assigned ADA seating area. ADA Parking is located in Crandon Lot 2 (a valid pass and matching drivers license must be displayed to the parking attendant for access to the Parking Lot). A complimentary shuttle service is available that will drop guests off at the South Gate entrance near Gate H on-site.

A limited number of wheelchairs are available on-site at our Guest Service Center (located by Gate B) on a complimentary basis. A valid drivers license will be used as a deposit for the wheelchair and will be given back once the wheelchair is returned.

Your best option is to wait until the daily schedule is released to find out if your favorite player will be playing the following day. The daily schedule is typically released around 7:00pm the night before and will be posted on the Sony Ericsson Open website. Other options would include checking local news outlets such as the Miami Herald newspaper. Depending on when you place your order, Stadium Court tickets may or may not be available. If the Stadium Court is sold out, grounds passes will be made available. Please note that a grounds pass does not provide you access to see matches taking place in the Stadium Court.

Because we are an outdoor event and have no roof on our Stadium Court, the sun will be a factor. The best option we can offer if sun is a factor is to provide you seats with the sun behind your back. These seats are located on the South Baseline (Gates F-G), Southwest Angle (Gates G-H), West Sideline (Gates H-A) and Northwest Angle (Gates A-B). Please note that seats purchased in these areas can be much higher up in terms of availability compared to other areas in the Stadium Court.

Our Stadium Court is shaped like an octagon, so it has eight sides to it. We offer seats on the North and South Baselines (end of the court), the East and West Sidelines and the N.W., N.E., S.E., and S.W. angles.

Qualifying Rounds will take place Monday and Tuesday, March 24 and 25. Tickets are only $5.00 per person and can be purchased online, over the phone by calling 305.442.3367 or in person the day of at the Front Gate Box Office. Match play will begin at 10:00am on both days.

On Wednesday, March 26, ARCOR and the Sony Ericsson Open will be hosting kids ages 7-12 from Miami-Dade and Broward County Public Schools. ARCOR Kids Day will include a fully coordinated program that emphasizes the positive impact of sports on individuals. After the clinic on the Grandstand Court, students will have the opportunity to watch professional tennis featuring some of the best players in the world. Activities begin at 9:45am at the Grandstand Court. Lunch is NOT included and anyone attending Kids Day is encouraged to bring bag lunches. If you would like to inquire about attending Kids Day, please contact the Ticket Office at 305.442.3367.

Once the last Day Session match on Stadium Court is complete, guests will be asked to clear the Stadium Court so it can be cleaned for the Evening Session ticket holders. Guests with Day Session tickets will have the opportunity to stay on the grounds to watch matches on the outer courts but will not have access to the Evening Session matches taking place in the Stadium Court. Day Session guests wanting to stay and watch the matches in the Stadium Court during the Evening Session may purchase tickets at our Advance Ticket Center (located at Guest Services) based on availability.

Yes, we do sell single session tickets on our Grandstand Court (2nd largest court on site). Ticket prices range from $20.00 - $50.00 depending on the session. Single session tickets are sold in Rows 3-7 on the West Sideline of the Grandstand Court and provides you access to all of the outer courts EXCEPT THE STADIUM. A separate Stadium Court ticket is required for admittance. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. Click here to purchase individual Grandstand Court tickets.

Grounds passes are only made available when the Stadium Court sells out and are sold for $5.00 less than the Stadium Court ticket price. A Grounds Pass ticket provides access to all of the outer courts on a first-come, first serve basis, but does not provide access to the matches being played on Stadium Court. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. To purchase individual tickets, please click here.

We do not accept phone orders for same day sales…Tickets may be purchased online until 10:00am for Day Sessions and until 3:00pm for Evening Sessions. Otherwise tickets can be purchased in person at the Front Gate Box Office the day of.

We do offer a limited number of premium tickets for select sessions of the tournament in the 100 and 300 Levels. Please visit our Premium Ticket page by clicking here for prices and availability. Our 200 Level is reserved for our Suite ticket holders and are not offered on an individual basis.

The Collectors Club is an exclusive venue featuring an upscale restaurant, and a trendy bar and lounge area, where private members can get away from the hustle and bustle of the tournament grounds in a beautifully decorated, air conditioned setting. The Collectors Club will also feature a series of special events for its members. For more information about the Collectors Club and to check availabililty, please click here.

Club 100 is another premium seating package sold on an individual session basis that features courtside 100 Level seats, gourmet lunch and dinner buffets, premium open bar, and premium parking. For availability and ordering information, please click here.

No. The only discounts that are offered are for U.S.T.A. members on 400 Level tickets for March 31 – April 2 (Sessions 11-16). U.S.T.A. members receive a 20% discount on the Monday, Tuesday and Wednesday, Day and Evening Sessions by providing their membership card number. Tickets can be ordered online with a special promotional code provided by the U.S.T.A., over the phone by calling 305.442.3367 or in person the day of. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed.

Yes. Children 14 and under receive a 50% discount on 400 Level tickets for all sessions excluding the Finals (Sessions 21-22) on April 5 and 6. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. Children two and under receive complimentary admission and do not require a ticket as long as they do not occupy a seat.

To be eligible for a group discount, a group must consist of 20 or more tickets. A 20% discount is offered for Sessions 1-6, 8 and 10-16 for tickets in the 400 Level. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. To inquire about placing a group order, please contact the Ticket Office at 305.442.3367.

This package provides you with tickets to the same day and Evening Session in the 400 Level at a discounted price. Savings range from 15-20% depending on the day you are attending. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. You can order your Daily Double Package online by clicking here.

The Flex-4 Packages are offered in the 400 Level for the Opening Weekend (Sessions 5-10), After Hours (All Evening Sessions except Semi-Finals) and the Final Four Packages (Includes tickets to Semi-Finals and Finals). The plan allows you to choose the four sessions you want to attend as part of your package. You decide when you come and how much you save! Savings range from 22-40% depending on the package ordered. Packages can be ordered online, over the phone by calling 305.442.3367 or in person at the Box Office. Please note, Miami-Dade County surcharges or Sony Ericsson Open handling fees are not included in the prices listed. To order your Flex-4 Package, please click here.

The Miami-Dade County surcharge is $2.00 per ticket and is used for Stadium Court improvements. The Sony Ericsson Open Handling Fees are an additional $1.00 to $7.00 per ticket depending on the ticket price. Typical handling fees are $2.00 – 3.00 per ticket. Both the surcharge and handling fees are charged regardless if tickets are purchased online, over the phone or in person at the Box Office.

Tickets will be replaced for the ORIGINAL TICKET PURCHASER ONLY at a cost of $10.00 per ticket. If replacement tickets are ordered over the phone, they will not be mailed, but will be held at Will Call for pick up at the site. Proper Photo ID will be required to pick up the tickets from Will Call.

If your ticket(s) are stolen, guests will be required to pay a refundable deposit in the amount equal to the total face value of all tickets stolen. When this deposit is paid, your tickets will be reprinted for you and left for pick-up at Will Call and will not be mailed. To receive a full refund of this deposit, you must file an incident report with the police and provide a copy of that documentation to the tournament. Upon receipt of this documentation, we will provide a full refund of the deposit amount. Failure to provide this documentation within 30 (thirty) days after the completion of the tournament will result in a forfeiture of the total deposit amount. The Sony Ericsson Open will deal only with the ORIGINAL TICKET PURCHASER on all stolen ticket issues.

If you forget to bring your ticket(s) to the tournament with you, you will be required to pay a refundable deposit in the amount equal to the total face value of the tickets. When this deposit is paid, your tickets will be reprinted for you to gain entrance into the tournament. To receive a full refund of this deposit, you must return the original, unused ticket(s) to the Ticket Office within 30 (thirty) days after the completion of the tournament. Failure to return the original, unused ticket(s) to our office within this timeframe will result in the forfeiture of the deposit. As a matter of policy, the Sony Ericsson Open will deal only with the ORIGINAL TICKET PURCHASER on all ticket related issues.

We begin selling our packages in August 2008 during the dates of the U.S. Open. Individual tickets will not be available until January 2, 2009. If you would like to be added to our mailing list to receive a ticket brochure via mail, please contact the Ticket Office at 305.442.3367. Guests who subscribe to the Sony Ericsson Open Email Newsletter (which can be done here) have the opportunity to purchase single-session tickets before they go on-sale to the public.

All sales are final. No refunds or cancellations will be permitted. If the tournament or a session(s) is postponed or cancelled due to weather or other causes beyond our control, Tournament management will make every effort to reasonably accommodate the ticket holder on a subsequent session, if held. Schedule is subject to change.

Rain delays could last 10 minutes or a couple hours. Once it stops raining, it could take 30-45 minutes for the courts to be dried depending on the amount of rain received. Pay attention to local weather forecasts and radar to track any inclement weather that may develop. Announcements and rain-delay updates will be made in the Stadium Court and on our video boards located throughout the site, as well as on our website.

Our prohibited items policy is: No alcoholic beverages, illegal drugs, weapons (regardless of permit), food, glass bottles or cans, coolers or containers of any kind, aerosol cans or noisemaking devices, banners or signs, pets (unless a service animal), bicycles, scooters, roller blades, skateboards, sealed packages of any kind or any other object deemed unsatisfactory by the management of the Sony Ericsson Open may be brought onto the premises. Flash photography and video-taping of matches is NOT permitted while matches are in progress. Prohibited items brought onto the premises will be confiscated by security officials and will not be returned. Please leave any unnecessary items at home or in your vehicle.

The resale or attempted resale of any ticket(s) in or on the grounds of the Crandon Park Tennis Center or parking lots at any price is prohibited and will result in the removal from the premises and confiscation of all tickets in the possession of the violator without refund or compensation. The use or attempted use of lost, stolen or counterfeit tickets is prohibited and such tickets are void. Tickets may not be resold or used for advertising, promotions (including contests or sweepstakes) or other trade purposes without the prior express written consent of the Sony Ericsson Open.